Email: info@usafishbait.com
Address: 7391 Pacific Cir, Mississauga, Ontario L5T 2A4, Canada
We'll respond to your email within 24 hours of receiving it, Monday to Friday.
We accept returns within 30 days of delivery. Refunds are issued to the original payment method within 10 business days of return approval.
You have 30 days from the date you receive your order to request a return.
Eligibility ConditionsTo qualify for a return, your item must meet all of the following conditions:
Contact us at info@usafishbait.com to initiate a return. We will review your request and, if accepted, send you a prepaid return shipping label with instructions on where to send your item.
Please note: Items returned without prior authorisation will not be accepted.
Damaged or Incorrect ItemsInspect your order as soon as it arrives. If your item is defective, damaged, or incorrect, contact us immediately at info@usafishbait.com so we can resolve the issue promptly.
Non-Returnable ItemsThe following items are not eligible for return:
We do not offer direct exchanges. To exchange an item, please return the original item and place a new order separately once your return has been approved.
RefundsOnce we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or card provider to post the refund.
Contact UsFor any questions about returns or refunds, please contact our support team:
Email: info@usafishbait.com
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